Policies

Purchase Terms and Conditions 

    • All purchases require a signature for delivery 
    • Custom fees or duties are the responsibility of the customer 
    • Unless otherwise stated all shipping fees to and from The Active Avenue are the responsibility of the customer 
    • The active Avenue is not responsible for lost or damaged packages by courier services
    • We process orders between 2-4 business days unless otherwise stated
    • You have 14 days to return an item for store credit
    • We do not issue refunds 
    • We don’t accept returns on worn items 
    • Tags must be attached for returns 
    • sale and deal of the week items are final sale
    • No returns on damaged items, intimates, hats and bathing suits 
    • By agreeing to these terms and conditions I authorize ​The Active Avenue LLC to charge my credit card above for agreed upon purchases